Audio CDs and Workbook
Have Them at Hello!
Phone Skills for the Exceptional Practice
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This program makes it fun and easy to:
- Convert more calls to appointments
- Increase return on investment and subsequent referrals from advertising callers
- Keep patients from canceling
- Improve success with:
- Price Shoppers
- Insurance-driven patients
- Emergencies
- "Cleaning only" patients
- Pending Treatment Calls
- Hygiene Reminder Calls
- Confirmation Calls
- Learn 4 easy steps to a great call
- Juggle multiple calls with finesse
- Have patients hanging up saying, "WOW!"
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| Phone Skills Training CDs and Workbook
- Two Audio CDs - Learn an easy-to-use, clearly-defined method for answering or making exceptional patient phone calls. (length: 100 minutes)
- Interactive Team Workbook - Step-by-step instructions complete with example phone slips and other essential forms.
$195
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Phone Skills Training Audio & Workbook
DOWNLOAD version
$145
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Additional Interactive Team Workbooks
Hard copy will be shipped.
$75
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"This training increased advertising ROI significantly. Call conversion increased from 80% to 94%; no-shows dropped from 31% to 13%. I loved it!"
~ Dave Berger, D.D.S.
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